Privacy Policy & Data Protection

LumixAI is committed to protecting your privacy. This policy explains how we handle your data — and what we do not do with it.

Last updated: March 2026 · LumixAI is a trading name of Lane Marketing

The short version: When you use our tools on this website, any business data you enter is processed entirely within your browser. We do not transmit, store, or have access to the financial or business data you enter into our calculators and tools. Your business data stays on your device.

1. Who We Are

LumixAI is a trading name of Lane Marketing. We operate the website at lumixai.co.uk and provide commercial intelligence tools for SME owners.

Contact: hello@lumixai.co.uk

Data Controller: Lane Marketing, operating as LumixAI

2. What Data We Collect

Contact Forms

When you submit a contact form, free tool request, or email sign-up on this website, we collect:

This information is used solely to respond to your enquiry or send you the requested resource. It is processed via Netlify Forms and is not shared with third parties except as described below.

Business Data Entered Into Tools

When you use our free interactive tools (Free AI Review, Business Idea Validator, 90-Day Checklist, Daily Briefing), any financial or business data you enter is processed entirely within your web browser using JavaScript. This data is never transmitted to our servers, never stored, and we have no access to it. It exists only in your browser session and is deleted when you close or refresh the page.

Purchased Tools (Excel Buy & receive by emails)

Excel tools you download are used entirely on your own device. LumixAI has no access to any data you enter into downloaded spreadsheets.

3. How We Use Your Data

We do not use your personal data for automated decision-making or profiling.

4. What We Do NOT Do

We do not sell your data. We do not share your data with advertisers. We do not store your business financial data. We do not use your data for any purpose other than delivering the service you requested.

5. Data Storage & Security

Contact form submissions are processed via Netlify (a US-based service operating under GDPR-compliant data processing agreements) and delivered to our secure email account. Email communications are stored within our email service provider's servers.

We retain contact information for up to 3 years from last contact, unless you request deletion earlier.

Our website is served over HTTPS (SSL encrypted) at all times.

6. Third-Party Services

We use the following third-party services which may process limited data:

Each of these providers operates under their own privacy policies and GDPR-compliant data processing agreements.

7. Your Rights (GDPR)

Under UK GDPR, you have the right to:

To exercise any of these rights, email us at hello@lumixai.co.uk. We will respond within 30 days.

8. Cookies

Our interactive tools use browser sessionStorage to temporarily save your progress within a single browser session (for example, your checklist progress). This data is stored only on your device and is automatically deleted when you close your browser. It is not transmitted to us.

We do not use advertising cookies or third-party tracking cookies.

9. Contact & Complaints

For any privacy-related queries: hello@lumixai.co.uk

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last updated. Continued use of our services after changes constitutes acceptance of the updated policy.

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